Resource Manager

Type of Employment:
Full-time
Location:
Remote work

We are looking for a Resource Manager who  will serve as a strategic bridge between the in-house development team, Head of Delivery, and HR department. This role ensures optimal allocation of internal and external IT talent, maintains a dynamic database of pre-vetted contractors, and supports delivery excellence through proactive resource planning.

Key Responsibilities


  • Collaborate with the Head of Delivery and Sales to understand current and upcoming project needs.

  • Match available engineers, QA, DevOps, and other specialists to open projects based on skill set, experience, and availability.

  • Maintain visibility into ongoing assignments, project timelines, and future capacity.

  • Balance workloads between in-house and contract consultants to ensure optimal utilization.

  • Manage and continuously update the internal database of pre-vetted IT consultants (bench talent pool) and partner network.

  • Monitor consultant availability and proactively propose them for new opportunities.

  • Collaborate with the Recruitment and HR teams to fill skill gaps and plan hiring or contracting needs.

  • Ensure all consultant profiles are up-to-date with verified experience, rates, and availability.

  • Forecast future resource demand based on pipeline and active projects.

  • Prepare regular reports on utilization, bench status, and capacity planning.

  • Provide insights and recommendations for improving resource allocation efficiency.

  • Work closely with HR to coordinate onboarding/offboarding, contract renewals, and internal mobility.

  • Support Delivery Managers and Sales with real-time staffing updates and problem-solving for resource constraints. 

Key Requirements


  • 1-3  years of experience in Resource Management, Workforce Planning, or Project Coordination in an IT company.

  • Strong understanding of IT roles, technologies, and delivery models (outsourcing, outstaffing, product).

  • Experience working with both internal teams and external contractors.

  • Excellent organizational, multitasking, and analytical skills.

  • Strong communication and relationship-building abilities

  • Proficiency with Excel/Google Sheets and resource management tools (e.g., Jira, HRM, ATS)

  • Ability to balance priorities and make data-driven staffing decisions.

  • Understanding of basic financial concepts (billable vs. non-billable time, utilization, rates).




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