Cookie Policy

February 12, 2026

1. WHO WE ARE AND WHAT THIS COOKIE POLICY COVERS

Who is responsible for cookies on your website?

COVENT IT (CY) LIMITED ("we", "us", "our") is responsible for the cookies on our website. 

We are registered in Cyprus (registration number ΗΕ 465680) and operate the website https://coventit.com/.

How can I contact you?
What does this Cookie Policy cover?

This Cookie Policy explains how we use cookies and similar technologies on our website. 

It describes what cookies are, what types we use, for what purposes, and how you can control them.

2. ABOUT COOKIES

What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, mobile phone) when you visit websites. They are widely used across the internet to make websites function properly, provide analytics information to website owners, remember your preferences, and enable personalized experiences.

Are cookies safe?

Yes, cookies are safe. They are simply text files and cannot contain viruses or malware. 

They're designed to store small amounts of data specific to you and the websites you visit.

Why do you use cookies on your website?

We use cookies to:

  • Make our website work properly;
  • Understand how visitors use our website;
  • Remember your preferences;
  • Improve your overall experience.

These purposes are explained in more detail in the sections below.

3. TYPES OF COOKIES WE USE

What types of cookies do you use on your website?

We use several types of cookies on our website, each serving a different purpose: 

  • Strictly Necessary Cookies: Essential for basic website functionality;
  • Functional Cookies: Enhance your experience by remembering your preferences;
  • Analytics and Performance Cookies: Help us understand how visitors use our site.

Below we explain each type in more detail.

What are Strictly Necessary Cookies and why do you use them?

Strictly Necessary Cookies are essential for our website to function properly. 

You can't disable these cookies in our systems because our website wouldn't work correctly without them. They are usually set only in response to actions you take, such as:

  • Setting your privacy preferences;
  • Logging in to secure areas;
  • Filling in forms.

Examples include:

  • Session management cookies;
  • Security cookies for authentication;
  • Load balancing cookies.

These cookies don't store any personally identifiable information and are typically active only during your browsing session.

What are Functional Cookies and how do they help me?

Functional Cookies enable enhanced functionality and personalization of your experience. 

They may be set by us or by third-party providers whose services we've added to our website.

These cookies help with:

  • Remembering your details for future correspondence when you fill out forms;
  • Storing your language preferences (if any);
  • Providing localized content based on your location.

These cookies may remain on your device for up to 12 months.

What are Analytics and Performance Cookies and what do they track?

Analytics and Performance Cookies allow us to count visits, identify traffic sources, and understand how visitors use our website. This helps us improve our website's performance and design.

These cookies collect information about:

  • Which pages you visit most frequently;
  • How long you spend on each page;
  • Which links you click;
  • How you navigate through the website.

Examples include:

  • Google Analytics cookies;
  • Microsoft Clarity cookies.

These cookies may remain on your device for up to 2 years.

Are you collecting information about children through cookies?

No, our services and cookies are not intended for children under 16 years of age. 

We don't knowingly collect information from children through cookies or otherwise. 

For more information about our approach to children's data, please see the relevant section in our Privacy Notice at https://coventit.com/privacy-policy.

4. HOW TO MANAGE YOUR COOKIE PREFERENCES

How do I use your Cookie Consent Tool?

The easiest way to manage your cookie preferences is through our cookie consent banner that appears when you first visit our website. With this tool, you can:

  • Accept all cookies;
  • Reject all non-essential cookies;
  • Customize which categories of cookies you want to allow.

When you choose "Adjust my preferences," you'll see a granular consent panel where you can toggle each category of cookies (Functional, Analytics, etc.) individually. 

This feature allows you to make informed choices about exactly which types of cookies you accept, as recommended by European Data Protection Board Guidelines 05/2020 on consent.

You can change your preferences at any time.

  • Click on the "Cookie Settings" link in the footer of our website, which will reopen the cookie consent panel.
How do I control cookies through my browser?

Most web browsers also allow you to manage cookies through their settings:

  • Chrome: Menu > Settings > Privacy and security > Cookies and other site data;
  • Firefox: Menu > Options > Privacy & Security > Cookies and Site Data;
  • Safari: Preferences > Privacy > Cookies and website data;
  • Edge: Settings > Site permissions > Cookies and site data;
  • Opera: Settings > Advanced > Privacy & security > Cookies.

Please note that if you block certain cookies, some parts of our website may not work properly.

How do I opt out of specific third-party cookies? 

For third-party cookies, you can also use their specific opt-out mechanisms, for example:

How long will you remember my cookie preferences?

We store your cookie consent preferences for 6 months. 

After this period, we'll ask for your consent again to ensure your preferences are up to date.

5. THIRD-PARTY COOKIES IN DETAIL

Which third-party services set cookies on your website?

Our website uses several trusted third-party services, each with their own cookies. Here's detailed information about these cookies:

How does Google Analytics use cookies on your website?

We use Google Analytics to understand how visitors use our website.

What data does Google Analytics collect?
  • Page views and which pages are most popular;
  • How long you spend on our website;
  • How you found our website;
  • Your approximate location (country/city level);
  • Your device type, operating system, and browser.
Why do you use Google Analytics?

To analyze website usage patterns, improve user experience, and make our content more relevant to visitors.

How long do Google Analytics cookies stay on my device?
  • _ga: 2 years;
  • _ga_ZFGW65DV7H: 2 years;
  • _gid: 24 hours;
  • _gat: 1 minute.
Where can I learn more about Google Analytics cookies?

You can find more information in Google's Privacy Policy (https://policies.google.com/privacy)

How does Microsoft Clarity use cookies on your website?

We use Microsoft Clarity to understand how users interact with our website through heatmaps and session recordings.

What data does Microsoft Clarity collect?
  • Mouse movements and clicks;
  • Scrolling behavior;
  • Form interactions;
  • Pages visited.
Why do you use Microsoft Clarity?

To identify usability issues and improve how our website functions.

How long do Microsoft Clarity cookies stay on my device?
  • CLID: 1 year;
  • MUID: 1 year;
  • _clck: 1 year;
  • _clsk: 1 day.
Where can I learn more about Microsoft Clarity cookies?

You can find more information in Microsoft's Privacy Statement (https://privacy.microsoft.com/en-us/privacystatement).

How does Tawk.to use cookies on your website?

We use Tawk.to to provide the live chat functionality on our website.

What data does Tawk.to collect?
  • Chat history;
  • IP address;
  • Pages visited during chat session.
Why do you use Tawk.to?

To provide customer support and assistance to website visitors.

How long do Tawk.to cookies stay on my device?
  • TawkConnectionTime: only during your current session;
  • twk_uuid_: 6 months.
Where can I learn more about Tawk.to cookies?

You can find more information in Tawk.to's Privacy Policy (https://www.tawk.to/privacy-policy/)

Are my data transferred outside Europe through these cookies?

Yes, data collected by these third parties may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. These providers maintain EU-US Data Privacy Framework certifications and implement appropriate safeguards to protect your data in accordance with GDPR requirements.

6. DATA RETENTION

How long do different types of cookies stay on my device?

Different cookies have different lifespans:

  • Session cookies are temporary and are automatically deleted when you close your browser;
  • Persistent cookies remain on your device until they expire or until you delete them manually.
How long do you keep the information collected through cookies?

The information collected through cookies is retained for varying periods:

  • Analytics data from Google Analytics is retained for a maximum of 26 months;
  • Analytics data from Microsoft Clarity is retained for up to 12 months;
  • Functional preferences are stored for up to 12 months;
  • Functional cookies for Tawk.to chat functionality are stored for up to 6 months.

7. YOUR RIGHTS AND ADDITIONAL INFORMATION

What rights do I have regarding cookies?

You have various rights regarding your personal data, including information collected through cookies. These include rights to:

  • Access the data we hold about you;
  • Correct inaccurate information;
  • Request deletion of your data;
  • Restrict how we use your data;
  • Object to certain types of processing.

For detailed information about these rights, our policies regarding children's data, international data transfers, and how to lodge a complaint with a supervisory authority, please refer to our Privacy Notice.

How do I exercise my rights regarding cookie data?

To exercise any of your rights specifically regarding cookie data, please email us at [email protected]. We'll respond to your request within 30 days.

How do you protect data collected through cookies?

Information collected through cookies is protected with the same level of security as all other personal data we process. We implement appropriate technical and organizational measures to ensure data confidentiality, integrity, and availability. For detailed information about our security practices, please refer to the "How We Protect Your Data" section of our Privacy Notice.

8. CHANGES TO THIS COOKIE POLICY

Will you update this Cookie Policy?

Yes, we may update this Cookie Policy periodically to reflect changes in technology, regulations, or our business practices. You can always find the most current version on this page, with the "Last Updated" date at the top.

How will I know if you make significant changes?

For significant changes that materially affect how we process your data, we'll provide a more prominent notice, such as email notifications or site banners, before the changes take effect.

We encourage you to review this Cookie Policy occasionally to stay informed about how we use cookies.

9. CONTACT US

How can I contact you with questions about cookies?

If you have any questions or concerns about our Cookie Policy or our data practices, please contact us:

COVENT IT (CY) LIMITED 

Registered Address: Omonoias, 81

Floor 3, Flat/Office 32 

3048, Limassol, Cyprus


Business Address: 

4 Iridos Street, 

office 201, 2028 Strovolos, 

Nicosia, Cyprus


Email: [email protected]

Phone: +(357) 22 552074, +(357) 97 551074


We're committed to addressing any questions or concerns you might have about our use of cookies.

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Why we use cookies and other tracking technologies?

Our site enables script (e.g. cookies) that is able to read, store, and write information on your browser and in your device. The information processed by this script includes data relating to you which may include personal identifiers (e.g. IP address and session details) and browsing activity. We use this information for various purposes - e.g. to deliver content, maintain security, enable user choice, improve our sites, and for marketing purposes. You can reject all non-essential processing by choosing to accept only necessary cookies. To personalize your choice and learn more click here to adjust your preferences.

COOKIE PREFERENCES

Please select which cookies you allow us to use on our website:

  • Strictly Necessary Cookies (cannot be disabled)

    Essential for basic website functionality

    • Enable site navigation and secure areas
    • Remember items in your shopping cart
    • Provide secure authentication

    These cookies don't store personally identifiable information and are active only during your session.

  • Functional Cookies

    Enhance your experience and provide additional features

    • Remember your preferences and settings
    • Store language and region preferences
    • Enable chat functionality via Tawk.to
    • Store form information for future correspondence

    These cookies may remain on your device for up to 12 months.

  • Analytics and Performance Cookies

    Help us understand how visitors use our website

    • Track which pages you visit most frequently
    • Measure how long you spend on our site
    • Analyze which links you click and your navigation patterns
    • Google Analytics cookies (stays for up to 2 years)
    • Microsoft Clarity cookies (stays for up to 1 year)

    These cookies help us improve our website design and content.

For more detailed information about the specific cookies we use, their purposes, and how long they remain on your device, please see our Cookie Policy.